Returns & Exchanges

At Eversfield Organic, we strive for the highest quality in every cut; however, due to the perishable nature of our organic meat and farm produce, we can only offer refunds or replacements for items that are faulty or damaged upon delivery.

1

Inspect Your Delivery

Please check your order immediately upon arrival and ensure all chilled items are transferred to your refrigerator or freezer.

2

Report Issues Promptly

If any item is damaged or does not meet your expectations, contact our customer support team within 24 hours of delivery with your order number.

3

Provide Photographic Evidence

To help us resolve the issue quickly, please send clear photographs of the product and the packaging labels to our quality control team.

4

Resolution and Refund

Once verified, we will arrange for a replacement to be sent in your next delivery or issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing